What terms describe dimensions of conflict-handling intentions?

The terms that describe dimensions of conflict-handling intentions are cooperativeness and assertiveness. These dimensions are often illustrated in the Thomas-Kilmann Conflict Mode Instrument, which identifies different approaches individuals can take when faced with conflict.

Cooperativeness refers to the degree to which an individual prioritizes the concerns and needs of others in a conflict situation. A higher level of cooperativeness indicates a willingness to work towards a solution that satisfies the interests of all parties involved. This reflects a collaborative approach, where the goal is to reach an agreement that benefits everyone.

Assertiveness, on the other hand, pertains to the extent to which an individual stands up for their own needs and interests. It reflects a desire to get one's own way in a conflict. High assertiveness means that an individual is firm in pursuing their goals, even if this means confronting others or pushing for a particular outcome.

Together, these dimensions help to characterize how an individual navigates conflict situations, which can fall along a spectrum from highly cooperative and low assertiveness to highly assertive and low cooperativeness. Understanding these dimensions is crucial for effective conflict resolution, as they guide individuals in choosing the appropriate strategy based on the context and the parties involved.